Checking your points balance couldn't be simpler! You can view it: 
•    by signing in to your account and going to the "Loyalty Program" section
•    on the "Check your balance" page by entering your V-Club card number
•    on the receipt of any purchase made in store associated with your V-Club card or in the email invoice for your online order

Every day, your balance will update with the Chocoviar points accumulated from purchases made within the last 12 months (from the current date).  To stay in the latest tier you reached, you can keep accumulating points.

The permanent discount is valid for as long as you remain in the membership tier of the loyalty program. If you go back to the previous tier or progress to the next tier, the discount will automatically be updated within the following 24 hours.

Check your email regularly as this is where we'll send you Venchi updates and surprises.
However, the permanent discount is automatically applied every time you link your V-Club card to a purchase (at the till or at checkout), starting from the V-PINK tier.

V-Club is the new version of our loyalty program! To enjoy all your perks, you'll need to sign up again. If you're already subscribed to the newsletter and would like to keep receiving Venchi communications, remember to confirm your consent when signing up!