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AI Chatbot 
Terms of Use / Disclaimer 

The following terms of use are intended to inform users of the limitations and usage guidelines of the artificial intelligence chatbot (“AI Chatbot”) provided by Venchi US Inc. (also “We”) within its website.  
The user is defined as the person using the AI Chatbot.  
Please read these terms of use carefully before engaging with the AI Chatbot. 

General Information.  
The AI Chatbot is an automated system powered by Microsoft. It is designed to answer to questions of the users related to the products and/or services of Venchi US Inc. and to provide them information and assistance.  

While we strive to provide accurate information through the AI Chatbot, we cannot guarantee the accuracy and/or the completeness of the information provided. The AI Chatbot may, at times, provide information that is inaccurate. Therefore, we encourage you to verify any information provided by the AI Chatbot before taking any action or making any decisions based on the information received and Venchi US Inc. assumes no responsibility or guarantee for the accuracy or completeness of the information provided.  Venchi US Inc. expressly reserves the right to modify, add or delete individual or all AI Chatbot functionalities without notice, or to discontinue the AI Chatbot temporarily or permanently. Venchi US Inc. provides no guarantee for the uninterrupted accessibility of the AI Chatbot. Venchi US Inc. is not obliged to provide the AI Chatbot for a certain period of time. Venchi US Inc., its organs, directors, employees, affiliated companies and representatives do not accept any liability regarding the information provided and cannot be held liable for any actions, losses, or damages resulting from the use of the AI Chatbot. 

User’s use of the AI Chatbot.  
The use of the AI Chatbot is intended for persons with at least 18 years of age. If you are under 18 years of age (or the age of legal majority where you live), you may use the AI Chatbot only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority), you agree to be fully responsible for the acts or omissions of such user in relation to the AI Chatbot. 

By using the AI Chatbot, the user agrees:  

  • not to post, send or share defamatory, offensive, intimidating, illegal, racist, discriminatory, obscene or inappropriate content in any form through the AI Chatbot. 

  • not to use the AI Chatbot to conduct illegal or immoral activities. 

  • not to attempt to compromise the security of the AI Chatbot or access confidential information related to the Service. 

  • not to copy, distribute, modify, reverse engineer, decompile or attempt to extract the source code of the Chatbot or any part that composes it, without our prior written consent. 

Data Privacy and Security. 
We prioritize the privacy and security of our users' information. Be aware that AI Chatbot conversations may be reviewed by our teams to improve results. Do not share in your conversation through the AI Chatbot any Personal information that is not useful and/or requested for handling your assistance request.  

By using the AI Chatbot, you acknowledge and agree to this disclaimer and its terms. If you do not agree with this disclaimer, we recommend refraining from using the AI Chatbot. For further assistance or inquiries, please contact